Privacy Policy
How Core Revivers protects your information
Effective Date: January 1, 2026
Core Revivers has been repairing chimneys in Camarilo, California since 2022. We know you trust us with more than just your chimney when you call. This Privacy Policy explains what information we collect, how we use it, and the choices you have. We keep it simple because we want you to feel confident about working with us.
Information We Collect
When you contact us for chimney repair, we collect the details you share with us. That includes your name, phone number, email address, and the service address where the work will happen.
We also collect information about your chimney and the issue you are facing. You might tell us about a leak, a crack, or a blockage. We use that to prepare for the job and give you an accurate price.
If you pay by card, our payment processor handles your payment details. We do not store full card numbers on our systems.
We collect some information automatically when you visit our website. That includes your IP address, browser type, and the pages you view. This helps us understand how people find and use our site.
How We Use Information
We use your contact details to schedule your chimney repair, send appointment reminders, and follow up after the work is done. If you call us, we may use your number to text or call you about your service.
We use the information about your chimney to dispatch the right technician with the right tools and materials. That means a faster fix and less back-and-forth for you.
We may use your email address to send you occasional updates about our services or seasonal maintenance tips. You can opt out of those emails at any time.
We also use website data to improve our site, make it easier to navigate, and understand which services people need most in Camarilo.
Cookies and Tracking
Our website uses cookies to remember your preferences and keep the site running smoothly. Cookies are small files stored on your device that help us recognize you on return visits.
We use cookies to see which pages are popular and how visitors move through our site. That helps us make sure the most important information, like how to book a repair, is easy to find.
You can set your browser to block cookies or alert you when cookies are being used. If you block cookies, some parts of our site may not work as well, but you can still call us at (844) 796-2017 to book service.
Analytics and Third-Party Tools
We use third-party analytics tools to understand how people use our website. These tools collect data like page views, time on site, and referral sources. They do not collect your name or contact information.
We may also use third-party scheduling or communication tools to manage appointments and send reminders. Those tools only receive the information needed to perform their function, like your name and appointment time.
These third-party providers have their own privacy policies. We choose providers that take data protection seriously, but we encourage you to review their policies if you have concerns.
Data Sharing and Disclosure
We do not sell your personal information. We share it only when we need to in order to run our business or comply with the law.
We may share your information with our technicians and office staff so they can schedule and complete your chimney repair. Everyone on our team who sees your information is trained to keep it confidential.
We may share information with trusted service providers who help us with payment processing, scheduling, or website analytics. They only get what they need to do their job, and they are not allowed to use it for anything else.
If the law requires it, we may disclose information to respond to a legal request, protect our rights, or keep people safe.
Data Retention
We keep your contact and service records for as long as we need them to provide warranty support and maintain our business records. That usually means a few years after your last service with us.
If you ask us to delete your information, we will do so unless we are required to keep it for legal or accounting reasons. We will let you know if that is the case.
Website analytics data is kept in an aggregated form and does not identify you personally. We may keep that data indefinitely to track long-term trends.
Data Security
We take reasonable steps to protect your information from loss, theft, and unauthorized access. That includes secure storage, limited access for our team, and using reputable third-party providers.
No system is completely secure, but we work hard to keep your data safe. If we ever become aware of a breach that affects your personal information, we will notify you as required by law.
User Rights
You have the right to ask us what personal information we have about you. You can also ask us to correct it, delete it, or stop using it for marketing.
If you want to exercise any of these rights, call us at (844) 796-2017 or send a request to the contact information below. We will respond within a reasonable time.
California residents may have additional rights under the California Consumer Privacy Act (CCPA). We honor those rights for all our customers, regardless of where you live.
Children's Privacy
Our services are for homeowners and property managers. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the effective date at the top.
If we make a big change that affects how we use your information, we will notify you by email or with a notice on our website. We encourage you to review this page periodically.